PROGRAM

October 15

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Hall №1

Retail PLOV

October 18

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Hall №1

Ритейл-тур

Экскурсия в tashkent city mall

State regulation of consumer markets;
Interstate cooperation in the sphere of trade;
Current trends in the fight against the production and distribution of counterfeit;
Experience in the introduction of product labeling on the example of the EAEU countries and Uzbekistan.

Шамиль Валишев, CMO Uzum Market

Представители Магнит

Представители Яндекс

Представители Uzum

Петр Шелищ, председатель Союза Потребителей РФ

Владлен Максимов, президент ассоциации малоформатной торговли, вице-президент «НП ОПОРА»

Сергей Беляков, председатель президиума АКОРТ

Артем Соколов, президент АКИТ

Анастасия Толмачева, заместитель председателя комитета по развитию малого, среднего бизнеса и потребительского рынка Ленинградской области

October 16

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registration

October 16

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Hall №1

Plenary discussion

EXPERIENCE OF STATE REGULATION OF THE TRADE INDUSTRY

State regulation of consumer markets;
Interstate cooperation in the sphere of trade;
Current trends in the fight against the production and distribution of counterfeit;
Experience in the introduction of product labeling on the example of the EAEU countries and Uzbekistan.

Шамиль Валишев, CMO Uzum Market

Представители Магнит

Представители Яндекс

Представители Uzum

Петр Шелищ, председатель Союза Потребителей РФ

Владлен Максимов, президент ассоциации малоформатной торговли, вице-президент «НП ОПОРА»

Сергей Беляков, председатель президиума АКОРТ

Артем Соколов, президент АКИТ

October 16

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Hall №3

Analytical session

CONSUMER TRENDS AND THE PORTRAIT OF THE MODERN BUYER

The state of the consumer market in Central Asia and, in particular, Uzbekistan – current trends;
Customer portrait and current trends in the retail market of Uzbekistan;
Retail: current state, strategies and new opportunities

Andrey Kovakin, CEO of Uzum Tezkor

October 16

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Hall №4

Finance session

FINTECH AND BANKS: COMPETITION OF SOLUTIONS

Cooperation between retailers and banks – new tools;
Changing consumer behavior model – what do customers rely on when choosing goods?
Changing payment methods: the most popular ways to pay for goods and services;
Mobile applications as a driver of ecommerce development;
Neobanks vs. classic banks

Sergey Lebedev, deputy CEO Uzum Fintech

Zhakhongir Usmonov, country manager Uzbekistan ZOOD

October 16

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Hall №5

Expert session

WAREHOUSE LOGISTICS AND FULFILMENT - ASSEMBLY POINT

Overview of modern warehousing: what to look up to;
Warehouse automation – to bring order and optimize business processes, automation of order picking (how to reduce costs);
Should we invest in automation of processes in warehouse logistics?
Human resource gaps in logistics: how to increase the pool of professional staff;
New services in the delivery market.

Olga Kondratyeva, Procurement Director, Bi1

October 16

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Hall №1

Plenary session

RETAIL AND E-COMMERCE MARKET TRANSFORMATION: KEY TRENDS AND CHALLENGES

Main trends in the retail and e’commerce market;
Specifics of the region’s development, main challenges and new opportunities;
What allows you to retain market leadership and at the expense of what creates a competitive advantage.

Dmitry Benzoruk, CEO, Uzum E-com

Dmitry Rusakov, Director of Government Relations of Yandex e-commerce services

October 16

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Hall №1

Strategic session

THE FUTURE OF THE RETAIL MARKET IN CENTRAL ASIA

Consumer Market of Central Asia: Challenges and Opportunities;
Business Development Strategy;
Time of Changes: Market Shaping in the Conditions of Fierce Competition;
Influence of Legal Aspects on the Development of E-Commerce

Ilshat Khametov, Managing Director, Uzum Market

Denis Kosachenko, CEO Magnit Central Asia

Vyacheslav Pak, first Deputy Director of the NAPP of the Republic of Uzbekistan

October 16

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Hall №3

Expert session

PAYMENT SYSTEMS

Competition in the Payment Systems Market. Government control;
Transition from traditional to modern payment methods. The path from cash to electronic payment;
Electronic wallets and e-commerce. Ways to develop synergies;
Improving user experience. Positive trends;
Current trends of payment acceptance in retail. Mobile acquiring;
Prospects and obstacles to the development of payment systems.

Kamronbek Mukhammadiev, head of the Department for Regulation and Development of Electronic Commerce of the NAPP of the Republic of Uzbekistan

October 16

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Hall №4

Expert session

LOGISTICS INFRASTRUCTURE DEVELOPMENT

Sustainable cargo supply chains: what is the problem and where to direct the potential and finances, barriers of transport logistics in Uzbekistan;
How to painlessly accept the challenges of logistics: investment, modernization and clear strategy, important partners;
Introduction of digitalization and automation in the delivery process;
Development of container terminals: expanding the boundaries;
Tools to stimulate the development of the warehouse real estate market. Risks and barriers;
Human resource gaps in logistics: how to increase the pool of professional staff;
Opportunities for Uzbekistan’s integration into global trade chains: transport interaction within the SCO and integration into the Eurasian transport flow.

Alexander Mironichev, Development Director, Baraka Market

October 16

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Hall №2

Trading and Purchasing Exchange

October 16

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Hall №1

Expert session

DIGITAL LABELING SYSTEM AS A UNIFIED QUALITY STANDARD

Current results of labeling implementation;
Incentivizing market participants to implement labeling: what problems are faced;
Effective aspects of dissemination and implementation;
Permissive resolution at cash registers;
Additional opportunities for bona fide market participants in connection with the introduction of labeling.

Dmitry Chistyakov, lenta Project Portfolio Manager

October 16

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Hall №3

Expert session

RETAIL MEDIA

The retail media ecosystem: how to align communication for shopper, brand and retailer needs;
Structural changes required for successful retail media;
Technology, analytics and data in retail media;
Customer experience and content in retail media: what works, what’s different.

Ksenia Kochergina, marketing Director, Umai Group (Narodny, Globus, Dostor and SPAR)

Tatiana Zhurilova, head of Media Buying Uzum)

October 16

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Hall №4

Expert session

CRYPTOCURRENCY AND BLOCKCHAIN

State regulation of the cryptocurrency market (fines and real terms for illegal circulation of cryptocurrencies, courts with Binance), risks of widespread use and improving financial literacy of the population;
Use of blockchain in government and financial structures (pilot project in the Civil Registry Office of Uzbekistan);
Cryptocurrency and banking, joint projects, current trends (example of Kapital Bank and Uznex);
Cryptocurrency and retail. Prospects of development and interaction.

Askarjon Zakirov, head of Crypto Asset Circulation Development Department, NAPP

Denis Shipilov, CEO Lockton Hub

Alexey Yakovenko, founder of Lockton Solutios, Doctor of Laws, ACAMS AML Certified - Specialist

Nargiza Miralimova, director of CryptoMAG

October 16

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Hall №4

Expert session

GEOMARKETING FOR RETAILERS IN CENTRAL ASIA

What are geomarketing, geoanalytics, geographic information systems?
What geodata are used for location geoanalytics;
Tools for location assessment in Central Asian cities;
Case studies of Uzbek companies.

Askarjon Zakirov, head of Crypto Asset Circulation Development Department, NAPP

Denis Shipilov, CEO Lockton Hub

Alexey Yakovenko, founder of Lockton Solutios, Doctor of Laws, ACAMS AML Certified - Specialist

Nargiza Miralimova, director of CryptoMAG

October 17

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registration

October 17

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Hall №1

Expert session

MEETING OF AUTHORITIES IN THE SPHERE OF CONSUMER MARKET REGULATION IN THE REPUBLIC OF UZBEKISTAN

October 17

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Hall №3

Expert session

NEW AGE MARKETING

Trends in buying behavior;
Customer loyalty – how to get and how to retain?
Seamless online and offline shopping experience;
Artificial intelligence, neural networks, big data – which tools deliver results?

Artem Pesterev, head of Marketing Department, Bi1

Shavkat Rasulov, marketing Director, Baraka Market

Ksenia Kochergina marketing Director, Umai Group (Narodny, Globus, Dostor and SPAR)

October 17

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Hall №4

Expert session

POPULAR FORMATS IN RETAIL IN CENTRAL ASIA

From market to hypermarket and marketplaces. How to influence the customer’s choice?
Eastern bazaar as the basis of tourist retailing in the region;
Shop-at-home formats. How to attract a buyer?

Marina Polyakova, commercial Director, Baraka Market

October 17

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Hall №5

Trading and Purchasing Exchange

October 17

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Hall №1

Expert session

BEST PRACTICES IN RETAIL: CURRENT TOOLS AND TECHNOLOGICAL SOLUTIONS

Successful technologies in retail and their impact on service speed and customer satisfaction;
How to choose self-service cash registers? What is more often chosen: types/advantages and disadvantages;
Implementation of AI: economic effect for business;
Big Data in practice. Opportunities for optimizing business processes;
BI and cloud services solve everyday tasks.

Artem Pesterev, head of Marketing Department, Bi1

Diyer Mirzaahmedov, chairman of the Marketing Association of Uzbekistan

October 17

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Hall №3

Expert session

TRADE MARKETING AND 360° COMMUNICATION

Brand power: how to choose positioning in different formats;
Creative or analytics – who will win?
To attract customers online and offline and not to go bankrupt;
In-store communications – best practices.

Artem Pesterev head of Marketing Department, Bi1

October 17

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Hall №4

Master class

ASSORTMENT MANAGEMENT AND MERCHANDISING

Merchandising and Customer Experience;
Mini Merchandising. Working the shelf in discounters and mini-markets;
Merchandising online;
Merchandising at new product launches;
Staff shortages. Where to look for and how to retain merchandisers.

Marina Polyakova, commercial Director, Baraka Market

Vladimir Piskunov, commercial Director of MCosmetic

October 17

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Hall №5

Expert session

HUMAN RESOURCE MANAGEMENT IN CENTRAL ASIA

Peculiarities of HR management in Retail and eCommerce in Central Asia;
Transformation of corporate culture;
Integrated EVP building;
Human resources deficit in Central Asia and its solutions;
Work with students in Central Asia. Internship programmes;
Employee training. HR reserve.
Automation of HR processes
HR Tech. Innovations in HR and their implementation.
Platform employment.

Zinaida Starukhina, HRD of Uzum ecosystem

Nargisa Baimirzaeva, director of transformation projects Ishonch

Irina Petrakova, HR Director M Cosmetic

Yulia Lyashenko, member of the Supervisory Board of Havas Group, HRD

October 17

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Hall №1

Expert session

INVESTMENT IN TECHNOLOGY. WHICH PROJECTS TO DEVELOP?

Manual, remote and automatic control of product display.Economy or efficiency?
Cybersecurity: The Importance of Investing in Data Protection Systems and Information Security;
Investing in Hardware: Servers, Networks and Storage Systems.

Zinaida Starukhina, HRD of Uzum ecosystem

Nargisa Baimirzaeva, director of transformation projects Ishonch

Irina Petrakova, HR Director M Cosmetic

October 17

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Hall №3

Round table talk

FASHION RETAIL

How is the perfume and cosmetics market in Uzbekistan changing in 2022-2024?
Franchises vs development of national brands
Demands for marketing in the industry: the trend to omnichannel
What kind of personnel fashion-retail is waiting for?

Murat Azamov, chairman of the Uzbekistan Franchising Association (UFA), founder of uzfranchise.uz

October 17

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Hall №4

Finance session

ELECTRONIC FACTORING: A MUST HAVE FOR MODERN RETAIL AND CROSS-BORDER TRADE

Why businesses choose factoring as an alternative to other credit products;
How electronic factoring can help accelerate international trade transactions and reduce currency risks;
Reducing cash gaps for suppliers: how to get paid on the day of delivery;
How factoring helps retailers relieve their financial burden and support their supply chains;
Electronic document flow, online verification and automation as a driver of factoring development;
Factoring exchanges and platforms: how they help connect all parties to receivables assignment transactions.

Zinaida Starukhina, HRD of Uzum ecosystem

Nargisa Baimirzaeva, director of transformation projects Ishonch

Irina Petrakova, HR Director M Cosmetic

October 17

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Hall №1

Expert session

IT IN RETAIL

Top technologies worth implementing today (necessary for retail);
Chatbots: must-have or just a fashion trend;
Impact of VR/AR on customer behavior;
Advantage of AI and robotization in retail;
Direction/prospects of biometric technologies.

Dmitry Vypritsky, IT Director, M Cosmetic

October 17

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Hall №3

Expert session

LOYALTY PROGRAM MANAGEMENT: FROM DEVELOPMENT TO IMPLEMENTATION

Key trends in loyalty program development;
How to build a personalized service;
How to effectively use information about customer behavior;
How to increase the conversion rate of repeat purchases;
How to handle negativity and regain customer loyalty;
Key metrics of loyalty program success;
Implementation of loyalty programs – an investment in business.

Shavkat Rasulov, marketing Director, Baraka Market

Maria Stroeva, marketing Director, M Cosmetic)

October 17

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Hall №5

Expert session

FRANCHISING

Sharia law in franchising, trends and development;
Human resources policy in franchising;
Current trends in the retail franchising market;
Pros and cons of a franchised grocery store.

Murat Azamov, chairman of the Uzbekistan Franchising Association (UFA), founder of uzfranchise.uz

Vasil Gazizulin, founder and Managing Partner of topfranchise.ru)

Alexander Molchanov, director of Retail Service and Development Department of Maria Furniture Factory)

October 18

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Hall №1

Retail tour

Excursion to tashkent city mall

October 18

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Hall №1

Ритейл-тур

Экскурсия в tashkent city mall

State regulation of consumer markets;
Interstate cooperation in the sphere of trade;
Current trends in the fight against the production and distribution of counterfeit;
Experience in the introduction of product labeling on the example of the EAEU countries and Uzbekistan.

Шамиль Валишев, CMO Uzum Market

Представители Магнит

Представители Яндекс

Представители Uzum

Петр Шелищ, председатель Союза Потребителей РФ

Владлен Максимов, президент ассоциации малоформатной торговли, вице-президент «НП ОПОРА»

Сергей Беляков, председатель президиума АКОРТ

Артем Соколов, президент АКИТ

October 19

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Hall №1

retail tour

October 18

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Hall №1

Ритейл-тур

Экскурсия в tashkent city mall

State regulation of consumer markets;
Interstate cooperation in the sphere of trade;
Current trends in the fight against the production and distribution of counterfeit;
Experience in the introduction of product labeling on the example of the EAEU countries and Uzbekistan.

Шамиль Валишев, CMO Uzum Market

Представители Магнит

Представители Яндекс

Представители Uzum

Петр Шелищ, председатель Союза Потребителей РФ

Владлен Максимов, президент ассоциации малоформатной торговли, вице-президент «НП ОПОРА»

Сергей Беляков, председатель президиума АКОРТ

Артем Соколов, президент АКИТ

PROGRAM

Анна Лебедева

Анна Лебедева

Konstantin Loktev

Nargis Dustmatova

Anna Lebedeva

Анна Лебедева

Анна Лебедева

Анна Лебедева

Анна Лебедева

Анна Лебедева

Anna Lebedeva

Artem Klimenko

Denis Strukov

Anna Lebedeva

Diyer Mirzaahmedov

Marina Polyakova

Marina Polyakova

Anna Lebedeva

Marina Polyakova

Roman Mazur

Roman Mazur

Roman Mazur

Vladislav Luzgin

Rafail Salikhov

Roman Mazur

Agnessa Osipova

Анна Лебедева

Анна Лебедева